Shipping policy
Thank you for choosing Nour Shamlou. We are committed to providing you with a seamless and luxurious experience. Below are the details of our shipping policy for your orders:
Jewelry & Accessories
Made-to-Order: Each piece is crafted to order with care, precision, and attention to detail. Please allow 5–7 business days for your creation to be carefully prepared and packaged.
Shipping: FedEx delivery is offered for all jewelry and accessory purchases. Once your order is dispatched, you will receive a confirmation email with tracking information.
International Shipping
Delivery times may vary depending on the destination country and customs procedures.
Any customs duties or taxes for international orders are the responsibility of the recipient and may be levied once the package reaches the destination country.
Order Processing
Orders are processed during the week, excluding public holidays.
Questions & Assistance
For any shipping-related inquiries, please contact our team at info@nourshamlou.com
We are here to ensure your experience is seamless and exceptional.
Thank you for shopping with Nour Shamlou. We appreciate your trust in our craft and look forward to delivering your exquisite creation.
Sincerely,
The Nour Shamlou Team